Vacancies

August 2022, and with us all setup in our new HQ in Redditch, we are after a number of team members to join our growing business.

We are currently recruiting for 3 positions, A full time sales and operations trainee, an operations and accounts admin assistant (min 25 hours per week, may consider full time hours) and an office cleaner (would suit someone very local). please check details below if any of these may be of interest.

You must be eligible to work in the UK and able to commute to our Redditch offices where you will be based.

No recruitment consultants or agencies please. We already have 2 recruitment consultants working for us to place candidates.

Company Background

Based in Redditch, Budget Shipping Containers is a leading supplier of quality containers for over 11 years. Due to our consistent organic growth we have recently relocated into our newly acquired head office premises in central Redditch and are inviting you to become part of our exciting journey with this forward thinking company.

We are a fast developing business and this is a unique opportunity to join a growing firm as it begins to scale up.

We like to think we are very different from a lot of other companies to work for. We are very financially secure, we have a very low staff turnover, we pay our suppliers on time or early, and our internal processes are not controlled by banks, insurers or any third parties.  We have highly skilled team members doing a wide range of tasks, each managing the entire sales process with the customer from enquiry to delivery and beyond.

As a sales and operations trainee you will be part of a successful and motivated team working closely with your customers, traders, haulers and colleagues delivering in excess of 1000 container deliveries each year. You will be involved with all aspects of the role in securing new business which includes quoting , pipeline management , order management and delivery.

The admin assistant role is part of the same small team and will focus more on stock management and accounts support, but you will working closely with other team members as well as haulers, container yards and other traders that we work closely with.

Neither role includes cold calling and hard selling. You are genuinely there to help the customer get the best options available for their project, problem or needs.

Who are you ?

You will have very strong relationship building and communication skills; have well developed time management and prioritisation skills as well as a good Team Payer. If so, this is definitely the opportunity for you. Experience in the shipping container industry is not essential and full training will be provided.

Our focus is on building skills and knowledge to deliver a quality service to our customers to essential highest levels of client satisfaction. Our core values mean that working consultatively with our customers we ensure we match the product to the customer’s specific needs.

Top level academic results are not necessarily expected (Good written and spoken English as well as strong numeracy are still essential). Good communication, good attention to detail and good ability to understand the customers needs or wants are more important to us. A practical mindset, a large dose of common sense and a strong work ethic are also important.

What can we offer ?

We are committed to hybrid working arrangements and helping you achieve both the needs of the business and your work-life balance goals. Once trained you will be allowed to work from home for up to 2 days per week.

We have a good range of benefits, a competitive salary, genuine career and salary progression, 28 days holiday (inclusive of bank holidays), nest pension scheme, free parking on site, secure bike parking (showers and changing facilities to follow very shortly)  and ‘Fat Fridays’ (free lunch on the boss whenever we hit weekly targets, healthy options are allowed!)

Most importantly we offer a position with scope for long term development, a sense of pride in genuinely helping people and doing a good job with an employer who will notice and reward effort and hard work.

The Positions

We’ve listed the job descriptions 1 at a time, so please scroll down if the first position is not for you!

 

Sales & Operations Trainee

Reporting to: Operations Manager

Full time, £18-19k starting salary + excellent career progression opportunities.

PURPOSE OF THE JOB

You will be responsible for all aspects of customer service and customer care throughout the buying and ordering process when buying a storage container, export spec shipping container or a bespoke converted shipping container.

You will be responsible for helping customers understand the ranges of products available, help them decide on the best options for their project or needs, and then take the booking, process it, be the customer contact throughout this process, as well as offering aftersales care and service.

We also want our front-line team to be involved with updating and maintaining our website, and adding new case study write ups after you complete and interesting or unusual job.

KEY RESPONSIBILITIES

  • Helping customers with enquiries, advice and quotes from phone and website enquiries.
  • Quote follow ups and relationship building with customers.
  • Ensuring customers understand important technical details, such as the size and type of delivery truck that needs to access their property to complete a delivery.
  • Taking bookings, ordering containers and booking haulage with subcontractors
  • Ensuring quotes are sent out promptly and service levels are kept high.
  • Ensuring deliveries run well and customers are happy with their experience, helping build positive relationships with longer term or regular customers.
  • Maintaining a strong level of communication with customers throughout the process.
  • You will need to manage your own jobs pipeline and bank of customers.
  • Periodically we expect you to write up case studies of your jobs for our website, and help maintain products and prices on our site
  • As your skills evolve, the scope of your responsibilities is likely to develop beyond this point, to potentially include training and helping coach others, processing online orders for container accessories, and helping with any ad hoc duties needed from a small team.
  • Any other tasks that may reasonably be required by your manager. As a small team we are all expected to help out where needed.

COMPETENCIES & SKILLS

  • Strong attention to detail
  • Ability to work with customers with the full range of possible backgrounds.
    • Our customers may be from different countries and cultures, they may be illiterate, be disabled or occasionally just mean!
  • Ability to plan, monitor and maintain large numbers of tasks.
  • Strong customer focus
  • Honesty and integrity is a must.
  • Willing to learn on the job.
  • Cautious, steady approach to learning and starting out.
  • Fluent French, Germans or Spanish (Spoken and Written) is not a requirement but may be a strong bonus and help offer significant career progression opportunities.
  • Detailed understanding of our ranges to help make good recommendations to customers

GENERAL SKILLS

  • Excellent spoken and written communication skills
  • Strong numeracy
  • Quick learner
  • MS office skills (Word, excel, Outlook, use of Microsoft 365 cloud based services)
  • Happy to work in an ever changing and growing team environment.
  • Can do attitude, and a willingness to occasionally help with open ended tasks with a broad remit.
  • Able to prioritize, manage and work with large volumes of smaller tasks

HOW TO APPLY 

To apply please contact us with a CV and a covering letting telling us why you would like to join us and why you you would do well in this role. We are planning to close applications on Friday 26th August with a view to starting interviews the following week.

 

Operations and Accounts Administrator

Reporting to: Operations Manager

Department: Operations

Min 25 hours per week, we may consider additional hours for the right candidate.

£11.50 per hour.

PURPOSE OF THE JOB

The main purpose of this job role is to support our operations team with stock control and management, as well as assisting our bookkeeper with some accounts administration needs.

Whilst focused as a support role, duties will be wide and varied and are likely to evolve over time as your knowledge of our company and the wider industry grows.

The role is entirely office based at our new HQ in central Redditch. We are advertising this as a min 25 hours per week contract, we may be willing to offer increased hours up to full time hours subject to agreement

KEY RESPONSIBILITIES

  • Assisting with operations duties, helping maintain and update our stock management & tracking spreadsheets, booking containers in and out of depots, booking in container repairs and following up to ensure completed.
  • Assisting with general accounts duties, adding invoices onto sage, adding new customers and jobs into sage and generating and checking invoices.
  • Checking invoices received against sales team records and passing invoices, helping chase sales team where necessary to complete their records enabling prompt payment for suppliers.
  • Assisting with general office admin duties. managing office supplies and ordering replacements, maintaining and updating building keyholder records
  • Processing, packing and mailing some online orders
  • Any other tasks that may reasonably be required by your manager. As a small team we are all expected to help out where needed.

COMPETENCIES & SKILLS

  • Excellent attention to detail and reliability.
  • Good interpersonal skills when dealing with colleagues, suppliers and customers.
  • Happy with a wide range of duties and learning on the job
  • Good organisational skills
  • Good verbal and written communicator
  • Positive disposition? / Friendly & helpful demeanour
  • Very strong numeracy
  • Strong problem solving skills, ability to work under own initiative.
  • Quick Learner
  • Team Player
  • Ability to prioritise large volumes of smaller tasks
  • Ability to use Microsoft office (outlook / email, excel and word)
  • Comfortable to work in an environment and with duties that will change and grow over time.
  • Experience working with Sage helpful but not essential (training will be provided)
  • The ability to interpret and understand customer accounts, and to interpret financial information would be an advantage

HOW TO APPLY 

To apply please contact us with a CV and a covering letting telling us why you would like to join us and why you you would do well in this role. We are planning to close applications on Friday 26th August with a view to starting interviews the following week.

 

Office Cleaner

Both self employed, and fully employed options will be considered.

We have some huge new offices and will in coming months be renovating and renting out the spare office space.

Currently we believe its approx. 3-5 hours per week, this will grow over time to approx. 16-20 hours per week (we may consider a 2nd cleaner to work as a team if we go over what you can reasonably offer)

Salary TBC / Negotiable but above minimum wage. We expect to offer more for a self employed cleaner due to having your own insurance and paying your own employers National insurance and pension as well as potentially providing your own equipment and consumables.

Immediate start available.

This would ideally suit someone local looking for additional income, we can offer a good degree of flexibility on timings. Addi9tional hours for ad hoc extra duties may be available (eg helping us sort out our garden or tidy up the main parking area)

 

HOW TO APPLY 

To apply please contact us

For the cleaning position we don’t expect a CV and covering letter sent in as standard, but we would like to discuss your experience and weather you are self employed or not.

If you are local you are welcome to call into the office during office hours and speak to Chris.

Immediate start available.

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